Conversational Intelligence

Conversational Intelligence Author Judith E. Glaser
ISBN-10 9781351862073
Release 2016-10-14
Pages 264
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The key to success in life and business is to become a master at Conversational Intelligence. It's not about how smart you are, but how open you are to learn new and effective powerful conversational rituals that prime the brain for trust, partnership, and mutual success. Conversational Intelligence translates the wealth of new insights coming out of neuroscience from across the globe, and brings the science down to earth so people can understand and apply it in their everyday lives. Author Judith Glaser presents a framework for knowing what kind of conversations trigger the lower, more primitive brain; and what activates higher-level intelligences such as trust, integrity, empathy, and good judgment. Conversational Intelligence makes complex scientific material simple to understand and apply through a wealth of easy to use tools, examples, conversational rituals, and practices for all levels of an organization.



Conversational Intelligence

Conversational Intelligence Author Judith E. Glaser
ISBN-10 1629561436
Release 2016-04-21
Pages 256
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The key to success in life and business is to become a master at Conversational Intelligence. It’s not about how smart you are, but how open you are to learn new and effective powerful conversational rituals that prime the brain for trust, partnership, and mutual success.Conversational Intelligence translates the wealth of new insights coming out of neuroscience from across the globe, and brings the science down to earth so people can understand and apply it in their everyday lives. Author Judith Glaser presents a framework for knowing what kind of conversations trigger the lower, more primitive brain; and what activates higher-level intelligences such as trust, integrity, empathy, and good judgment. Conversational Intelligence makes complex scientific material simple to understand and apply through a wealth of easy to use tools, examples, conversational rituals, and practices for all levels of an organization.



Conversational Intelligence

Conversational Intelligence Author Judith E. Glaser
ISBN-10 9781937134686
Release 2013-10-01
Pages 256
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The key to success in life and business is to become a master at Conversational Intelligence. It's not about how smart you are, but how open you are to learn new and effective powerful conversational rituals that prime the brain for trust, partnership, and mutual success. Conversational Intelligence translates the wealth of new insights coming out of neuroscience from across the globe, and brings the science down to earth so people can understand and apply it in their everyday lives. Author Judith Glaser presents a framework for knowing what kind of conversations trigger the lower, more primitive brain; and what activates higher-level intelligences such as trust, integrity, empathy, and good judgment. Conversational Intelligence makes complex scientific material simple to understand and apply through a wealth of easy to use tools, examples, conversational rituals, and practices for all levels of an organization.



Creating We

Creating We Author Judith E. Glaser
ISBN-10 1598692836
Release 2007-06-04
Pages 368
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A leading executive coach presents her personal program for modern-day business leadership, explaining how good communication skills and a team-approach can achieve a sense of business unity, commitment, and shared goals.



Conversational Informatics

Conversational Informatics Author Toyoaki Nishida
ISBN-10 9784431550402
Release 2014-07-08
Pages 344
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This book covers an approach to conversational informatics which encompasses science and technology for understanding and augmenting conversation in the network age. A major challenge in engineering is to develop a technology for conveying not just messages but also underlying wisdom. Relevant theories and practices in cognitive linguistics and communication science, as well as techniques developed in computational linguistics and artificial intelligence, are discussed.



Essentials of Artificial Intelligence

Essentials of Artificial Intelligence Author Matt Ginsberg
ISBN-10 9780323139687
Release 2012-12-02
Pages 430
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Since its publication, Essentials of Artificial Intelligence has been adopted at numerous universities and colleges offering introductory AI courses at the graduate and undergraduate levels. Based on the author's course at Stanford University, the book is an integrated, cohesive introduction to the field. The author has a fresh, entertaining writing style that combines clear presentations with humor and AI anecdotes. At the same time, as an active AI researcher, he presents the material authoritatively and with insight that reflects a contemporary, first hand understanding of the field. Pedagogically designed, this book offers a range of exercises and examples.



The Human Face of Ambient Intelligence

The Human Face of Ambient Intelligence Author Simon Elias Bibri
ISBN-10 9789462391307
Release 2015-06-26
Pages 523
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As a socially disruptive technology, Ambient Intelligence is ultimately directed towards humans and targeted at the mundane life made of an infinite richness of circumstances that cannot fully be considered and easily be anticipated. Most books, however, focus their analysis on, or deal largely with, the advancement of the technology and its potential only. This book offers a fresh, up–to–date, and holistic approach to Ambient Intelligence. As such, it addresses the interdisciplinary and transdisciplinary aspects of the rapidly evolving field of Ambient Intelligence by seamlessly integrating and fusing it with artificial intelligence, cognitive science and psychology, social sciences, and humanities. It is divided into two main parts: Part 1 is about different permutations of enabling technologies as well as core computational capabilities, namely context awareness, implicit and natural interaction, and intelligent behavior. It details the existing and upcoming prerequisite technologies, and elucidates the application and convergence of major current and future computing trends. Part 2 is an accessible review and synthesis of the latest research in the human-directed sciences and computing and how these are intricately interrelated in the realm of Ambient Intelligence. It deals with the state–of–the–art human–inspired applications which show human-like understanding and exhibit intelligent behavior in relation to a variety of aspects of human functioning – states and processes. It describes and elaborates on the rich potential of Ambient Intelligence from a variety of interrelated perspectives and the plethora of challenges and bottlenecks involved in making Ambient Intelligence a reality, and also discusses the established knowledge and recent discoveries in the human–directed sciences and their application and convergence in the ambit of Ambient Intelligence computing. This seminal reference work is the most comprehensive of its kind, and will prove invaluable to students, researchers, and professionals across both computing and the human-directed sciences.



Conversational Capacity The Secret to Building Successful Teams That Perform When the Pressure Is On

Conversational Capacity  The Secret to Building Successful Teams That Perform When the Pressure Is On Author Craig Weber
ISBN-10 9780071807135
Release 2013-04-19
Pages 208
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What keeps a team performing at its peak even under the most difficult conditions? Conversational capacity: the ability to have open, balanced, nondefensive dialogue In a world of mounting complexity and rapid-fire change, it's more important than ever to build teams that work well when the pressure is on. Craig Weber provides managers and team leaders with the communication tools they need to ensure that the team remains on track even when dealing with its most troublesome issues, responds to tough challenges with greater agility and skill, and performs brilliantly in circumstances that incapacitate less disciplined teams. Craig Weber is an international consultant specializing in team and leadership development.



Overcoming Fake Talk How to Hold REAL Conversations that Create Respect Build Relationships and Get Results

Overcoming Fake Talk  How to Hold REAL Conversations that Create Respect  Build Relationships  and Get Results Author John Stoker
ISBN-10 9780071815802
Release 2013-05-17
Pages 288
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MAKE EVERY CONVERSATION A REAL CONVERSATION THAT GETS RESULTS In Overcoming Fake Talk, business communication guru John R. Stoker offers proven advice for turning challenging confrontations into rewarding exchanges that foster collaboration, improve performance, and achieve results. "Overcoming Fake Talk is a thorough compendium of ideas, frameworks, examples, and actions to improve conversations. Stoker's four 'REAL' conversation skills and eight principles give the novice and master insights and guidelines for improving conversation." -- Dave Ulrich, Professor, Ross School of Business, University of Michigan; Partner, The RBL Group; and author of The Why of Work "Great questions, great suggestions. . . . Bravo! I will put Stoker's ideas to use in my own practice." -- Beverly Kaye, founder and co-CEO, Career Systems International, and coauthor of Help Them Grow or Watch Them Go "Adhering to and implementing these principles will dramatically increase your ability to communicate and improve your relationships in your professional and personal life." -- Hyrum W. Smith, cofounder, FranklinCovey "An insightful blend of rock-solid theory accompanied by compelling examples of the huge distinction between real and fake communication." -- John H. Zenger, CEO, Zenger Folkman, and coauthor of How to Be Exceptional "Stoker teaches true principles for getting Results, Respect, and great Relationships using REAL conversation." -- Brent D. Peterson, PhD, coauthor of Fake Work



The Coaching Habit

The Coaching Habit Author Michael Bungay Stanier
ISBN-10 9780978440749
Release 2016-02-29
Pages 242
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Coaching is an essential skill for leaders. But for most busy, overworked managers, coaching employees is done badly, or not at all. They're just too busy, and it's too hard to change. But what if managers could coach their people in 10 minutes or less? In Michael Bungay Stanier's The Coaching Habit, coaching becomes a regular, informal part of your day so managers and their teams can work less hard and have more impact. Coaching is an art and it's far easier said than done. It takes courage to ask a question rather than offer up advice, provide an answer, or unleash a solution. Giving another person the opportunity to find their own way, make their own mistakes, and create their own wisdom is both brave and vulnerable. It can also mean unlearning our ''fix it'' habits. In this practical and inspiring book, Michael shares seven transformative questions that can make a difference in how we lead and support. And, he guides us through the tricky part - how to take this new information and turn it into habits and a daily practice. -Brené Brown, author of Rising Strong and Daring Greatly Drawing on years of experience training more than 10,000 busy managers from around the globe in practical, everyday coaching skills, Bungay Stanier reveals how to unlock your peoples' potential. He unpacks seven essential coaching questions to demonstrate how---by saying less and asking more--you can develop coaching methods that produce great results. - Get straight to the point in any conversation with The Kickstart Question - Stay on track during any interaction with The AWE Question - Save hours of time for yourself with The Lazy Question, and hours of time for others with The Strategic Question - Get to the heart of any interpersonal or external challenge with The Focus Question and The Foundation Question - Finally, ensure others find your coaching as beneficial as you do with The Learning Question A fresh, innovative take on the traditional how-to manual, the book combines insider information with research based in neuroscience and behavioural economics, together with interactive training tools to turn practical advice into practiced habits. Dynamic question-and-answer sections help identify old habits and kick-start new behaviour, making sure you get the most out of all seven chapters. Witty and conversational, The Coaching Habit takes your work--and your workplace--from good to great.



Designing Bots

Designing Bots Author Amir Shevat
ISBN-10 9781491974834
Release 2017-05-17
Pages 348
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From Facebook Messenger to Kik, and from Slack bots to Google Assistant, Amazon Alexa, and email bots, the new conversational apps are revolutionizing the way we interact with software. This practical guide shows you how to design and build great conversational experiences and delightful bots that help people be more productive, whether it’s for a new consumer service or an enterprise efficiency product. Ideal for designers, product managers, and entrepreneurs, this book explores what works and what doesn’t in real-world bot examples, and provides practical design patterns for your bot-building toolbox. You’ll learn how to use an effective onboarding process, outline different flows, define a bot personality, and choose the right balance of rich control and text. Explore different bot use-cases and design best practices Understand bot anatomy—such as brand and personality, conversations, advanced UI controls—and their associated design patterns Learn steps for building a Facebook Messenger consumer bot and a Slack business bot Explore the lessons learned and shared experiences of designers and entrepreneurs who have built bots Design and prototype your first bot, and experiment with user feedback



The Loyalist Team

The Loyalist Team Author Linda Adams
ISBN-10 9781610397568
Release 2017-09-12
Pages 240
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Great teams are built and maintained with great intention, though they can make it look deceptively easy. Too many teams engage in dysfunctional behaviors or fall into territorialism, apathy, and unproductive relationships. The result? An overwhelmed, unengaged, and stressed-out workforce that settles for average or poor performance. Here, four authors with a combined century of management experience show readers how every team can be extraordinary. The authors introduce their field-tested Loyalist Team 3D assessment that allows anyone to get to the heart of why teams break down, identify the weaknesses in their own team, and build a Loyalist Team. This kind of team has members who ensure each other's success as they work to ensure their own, operate with absolute candor, and value loyalty and authenticity to deliver results, create a healthy work environment, and help companies succeed. The Loyalist Team is a must-read for anyone who wants their team to achieve extraordinary results.



Personal Intelligence

Personal Intelligence Author John D. Mayer
ISBN-10 9780374708993
Release 2014-02-18
Pages 288
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John D. Mayer, the renowned psychologist who co-developed the groundbreaking theory of emotional intelligence, now draws on decades of cognitive psychology research to introduce another paradigm-shifting idea: that in order to become our best selves, we use an even broader intelligence—which he calls personal intelligence—to understand our own personality and the personalities of the people around us. In Personal Intelligence, Mayer explains that we are naturally curious about the motivations and inner worlds of the people we interact with every day. Some of us are talented at perceiving what makes our friends, family, and coworkers tick. Some of us are less so. Mayer reveals why, and shows how the most gifted "readers" among us have developed "high personal intelligence." Mayer's theory of personal intelligence brings together a diverse set of findings—previously regarded as unrelated—that show how much variety there is in our ability to read other people's faces; to accurately weigh the choices we are presented with in relationships, work, and family life; and to judge whether our personal life goals conflict or go together well. He persuasively argues that our capacity to problem-solve in these varied areas forms a unitary skill. Illustrating his points with examples drawn from the lives of successful college athletes, police detectives, and musicians, Mayer shows how people who are high in personal intelligence (open to their inner experiences, inquisitive about people, and willing to change themselves) are able to anticipate their own desires and actions, predict the behavior of others, and—using such knowledge—motivate themselves over the long term and make better life decisions. And in outlining the many ways we can benefit from nurturing these skills, Mayer puts forward an essential message about selfhood, sociability, and contentment. Personal Intelligence is an indispensable book for anyone who wants to better comprehend how we make sense of our world.



Positive Intelligence

Positive Intelligence Author Shirzad Chamine
ISBN-10 9781608322787
Release 2012
Pages 227
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Chamine exposes how your mind is sabotaging you and keeping your from achieving your true potential. He shows you how to take concrete steps to unleash the vast, untapped powers of your mind.



Security Intelligence

Security Intelligence Author Qing Li
ISBN-10 9781118896693
Release 2015-04-13
Pages 360
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Similar to unraveling a math word problem, Security Intelligence: A Practitioner's Guide to Solving Enterprise Security Challenges guides you through a deciphering process that translates each security goal into a set of security variables, substitutes each variable with a specific security technology domain, formulates the equation that is the deployment strategy, then verifies the solution against the original problem by analyzing security incidents and mining hidden breaches, ultimately refines the security formula iteratively in a perpetual cycle. You will learn about: Secure proxies – the necessary extension of the endpoints Application identification and control – visualize the threats Malnets – where is the source of infection and who are the pathogens Identify the security breach – who was the victim and what was the lure Security in Mobile computing – SNAFU With this book, you will be able to: Identify the relevant solutions to secure the infrastructure Construct policies that provide flexibility to the users so to ensure productivity Deploy effective defenses against the ever evolving web threats Implement solutions that are compliant to relevant rules and regulations Offer insight to developers who are building new security solutions and products



Talk Inc

Talk  Inc Author Boris Groysberg
ISBN-10 9781422183991
Release 2012-05-29
Pages 320
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Conversation-powered leadership How can leaders make their big or growing companies feel small again? How can they recapture the “magic”—the tight strategic alignment, the high level of employee engagement—that drove and animated their organization when it was a start-up? As more and more executives have discovered in recent years, the answer to this conundrum lies in the power of conversation. In Talk, Inc., Boris Groysberg and Michael Slind show how trusted and effective leaders are adapting the principles of face-to-face conversation in order to pursue a new form of organizational conversation. They explore the promise of conversation-powered leadership—from the time-tested practice of talking straight (and listening well) to the thoughtful adoption of social media technology. And they offer guidance on how to balance the benefits of open-ended talk with the realities of strategic execution. Drawing on the experience of leaders at diverse companies from around the world, Talk, Inc., offers provocative insights and user-friendly tips on how to make organizational culture more intimate, more interactive, more inclusive, and more intentional—in short, more conversational.



Computational and Conversational Discourse

Computational and Conversational Discourse Author Eduard H. Hovy
ISBN-10 3540609482
Release 1996-09-17
Pages 202
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This fascinating volume is based on a multidisciplinary workshop for linguists, sociologists and computational linguists. The authors discuss their favorite burning issues in discourse and display their own methodologies and styles of argumentation.