Human Resources Management in the Hospitality Industry

Human Resources Management in the Hospitality Industry Author David K. Hayes
ISBN-10 9780470084809
Release 2009
Pages 490
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A comprehensive guide to managing human resources in the hospitality industry Managing human resources in the hospitality industry presents special challenges, including highly diverse employee backgrounds and roles, an ever-present focus on guest services, and organizational structures that often diverge from generic corporate models. By making such industry-specific concerns the cornerstone of its approach, "Human Resources Management in the Hospitality Industry" provides the definitive guide to successfully employing people in a hospitality organization. The book approaches hospitality human resource (HR) management as a decision-making practice that affects the performance, quality, and legal compliance of the hospitality business as a whole. Beginning with a foundation in the hospitality industry, employment law, and HR policies, the coverage includes recruitment, training, compensation, performance appraisal, environmental and safety concerns, ethics and social responsibility, and special issues. Throughout the book, "Human Resources Management in the Hospitality Industry" focuses on unique HR dilemmas faced by managers in the hospitality industry, including: Understanding the needs of a broad employee group, from hourly workers with tip credit eligibility questions to high-level accountants ensuring Sarbanes-Oxley compliance How hospitality managers who must act as one-person HR departments can make effective decisions and understand the consequences to themselves, their workers, and employers Working with labor unions in the hospitality industry using the labor-related legislation that affects the industry Managing employees in a global hospitality enterprise Practical and realistic case studies and numerous examples from various hospitality operations bring the material alive. Internet activities, learning objectives, "It's the Law" features, current events discussions, review questions, and other important features also help create a dynamic learning experience for readers. Written by two authors experienced in both hospitality management and education, "Human Resources Management in the Hospitality Industry" represents the most comprehensive, technically accurate, and valuable resource available on the topic.



Human Resource Management in the Hospitality Industry

Human Resource Management in the Hospitality Industry Author Michael John Boella
ISBN-10 9780415632539
Release 2013
Pages 331
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Now in its ninth edition, Human Resource Management in the Hospitality Industry: A Guide to Best Practice, is fully updated with new legal information, data, statistics and examples. Taking a 'process' approach, it provides the reader with an essential understanding of the purpose, policies and processes concerned with managing an enterprise’s workforce within the current business and social environment. Since the eighth edition of this book there have been many important developments in this field and this ninth edition has been completely revised and updated in the following ways: Extensively updated content to reflect recent issues and trends including: labour markets and industry structure, impacts of IT and social media, growth of international multi – unit brands, role of employer branding, talent management, equal opportunities and managing diversity. All explored specifically within the Hospitality Industry The text explores key issues and shows real life applications of HRM in the Hospitality industry and is informed through the authors’ research projects within Mitchells & Butler's plc, Pizza Express, Marriott Hotels and Café Rouge. An extended case study drawing from the authors’ experience working with Forte and Co., Centre hotels, Choice Hotels and Bass, Price Waterhouse and Grant Thornton Written in a user friendly style and with strong support from the Institute of Hospitality, each chapter includes international examples, bulleted lists, guides to further reading and exercises to test knowledge.



Human Resource Management for Hospitality Tourism and Events

Human Resource Management for Hospitality  Tourism and Events Author Dennis Nickson
ISBN-10 9781136001451
Release 2013-08-29
Pages 320
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Please note: this title will publish in January 2012. This textbook explores the policies and practices employed in the management of people working in the tourism, hospitality and events industries. It considers the nature of these industries and the varied approaches that organizations take with the handling of matters such as recruitment, health and welfare and remuneration. This book is enriched with topical case studies that describe and illustrate the human resource management behaviour of airlines, hotel chains and other international companies in the sector, providing real world industry perspective. With a clear, reader friendly layout containing chapter outlines and objectives and examples of best practice, this is the ideal guide to HRM for any student on a hospitality, tourism or related course.



Human Resources Management for the Hospitality Industry

Human Resources Management for the Hospitality Industry Author Mary L. Tanke
ISBN-10 082737321X
Release 2001
Pages 446
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"Human Resources Management for the Hospitality Industry, 2E" addresses the wide spectrum of human resource issues in the hospitality industry. It has been revised to reflect changes in human resource management over the past five years, and to prepare students for the challenges of managing a diverse workforce in an ever-changing environment. New discussions cover today's hot topics and include case studies to illustrate effective management styles. Changes in legal restrictions and legislation have been accounted for, including consideration of the Family Medical Leave Act (FMLA). The text uses performance objectives to outline the major concepts form each chapter; discussion questions and case problems reinforce learning.



Human Resources Management in the Hospitality Industry Study Guide

Human Resources Management in the Hospitality Industry  Study Guide Author David K. Hayes
ISBN-10 9780470140604
Release 2008-03-07
Pages 490
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This book approaches hospitality human resource (HR) management as a decision-making practice that affects the performance, quality, and legal compliance of the hospitality business as a whole. Beginning with a foundation in the hospitality industry, employment law, and HR policies, the coverage includes recruitment, training, compensation, performance appraisal, environmental and safety concerns, ethics and social responsibility, and special issues. Throughout the book, Human Resources Management in the Hospitality Industry focuses on the unique HR dilemmas you face in the hospitality industry.



Human Resource Management in the Hospitality Industry

Human Resource Management in the Hospitality Industry Author Dana V. Tesone
ISBN-10 0131100920
Release 2005
Pages 241
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Written from a practitioner¿s perspective, this straightforward concise book provides the planning, organizing, influencing, and control functions associated with human resource management in hospitality and tourism organizations. The basis of this book is to present the knowledge, skills, and abilities that are required for an individual to become a middle level manager in the field of hospitality human resources. Part One focuses on the evolution of the practice of commerce to include the development of complex employer/employee relationships; Part Two presents a snapshot of duties and responsibilities associated with the practice of professional management; Part Three covers communication, leadership, motivation, and recruitment and selection skills. For HR generalists and specialists, or for training programs in any industry.



Human Resource Management for Tourism Hospitality and Leisure

Human Resource Management for Tourism  Hospitality and Leisure Author Tom Baum
ISBN-10 1844801969
Release 2006
Pages 326
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Human Resource Management for the Tourism, Hospitality and Leisure Industries uses a strategic and issues-driven approach to present a reflective analysis of how human resource evolves in the context of international tourism, hospitality and leisure. Drawing on wide-ranging, international academic and application sources to illustrate the debates and vital issues that exist within people management in this sector, this book is designed to develop studentsa critical understanding of why things operate in the manner that they do and how the international context creates diversity in the application of management principles. In addition, this process of reflecting on human resource issues will allow students to arrive at ideas and solutions that will assist them in the workplace.



Human Resource Management in a Hospitality Environment

Human Resource Management in a Hospitality Environment Author Jerald Chesser
ISBN-10 9781771883016
Release 2017-03-16
Pages 284
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This new textbook provides a complete study of human resource management from the perspective of management and operation in a hospitality environment. The hospitality industry continues to grow every day, bringing new challenges and opportunities. This up-to-date textbook provides the information on effective human resource management that managers need to know to succeed in today’s competitive hospitality business environment.



Human Resource Management for Hospitality Services

Human Resource Management for Hospitality Services Author Alistair L. Goldsmith
ISBN-10 1861520956
Release 1997
Pages 229
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HRM for Hospitality Services offers a concise approach to human resource practice within the hospitality industry, while giving sufficient depth of coverage for degree level students. HRM for Hospitality Services offers a concise approach to human resource practice within the hospitality industry, while giving sufficient depth of coverage for degree level students.



Human Resource Management in the Hospitality and Tourism Industry

Human Resource Management in the Hospitality and Tourism Industry Author Michael Riley
ISBN-10 9781317856252
Release 2014-04-23
Pages 264
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This fully updated and expanded second edition of Human Resource Management examines the role of human resource management in the hospitality and tourism industry. The subject is approached from four perspectives: * the social psychology of managing people * the economics of labour * the practical techniques * strategy. The author argues that labour costs, labour utilisation, labour market behaviour and pay are inseparable from the skills of managing people. The book contains an important analysis of the labour market for this industry and now, in its second edition includes, among others, chapters on attitude measurement, customer-employee relations, questionnaire design and organizational change. Human Resource Management in the Hospitality and Tourism Industry is written in a clear, user-friendly style and offers a challenging view of the subject and an opportunity to learn an important aspect of management in an applied context. It is appropriate for degree level students and practitioners in the industry.



Human Resource Management for the Hospitality Industry

Human Resource Management for the Hospitality Industry Author Karen E. Drummond
ISBN-10 0471289728
Release 1990-01-15
Pages 368
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Human Resource Management for the Hospitality Industry has been writing in one form or another for most of life. You can find so many inspiration from Human Resource Management for the Hospitality Industry also informative, and entertaining. Click DOWNLOAD or Read Online button to get full Human Resource Management for the Hospitality Industry book for free.



Human Resource Management for the Hospitality and Tourism Industries

Human Resource Management for the Hospitality and Tourism Industries Author Dennis Nickson
ISBN-10 0415642116
Release 2013
Pages 352
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Human Resource Management for the Hospitality and Tourism Industries 2nd Edition, takes an integrated look at HRM policies and practices in the tourism and hospitality industries. Utilising existing human resource management (HRM) theory and practice, it contextualises it to the tourism and hospitality industries by looking at the specific employment practices of these industries, such as how to manage tour reps or working in the airline industry. It initially sets the scene with a broad review of the evidence of HRM practice within the tourism and hospitality industries. Having identified the broader picture, the text then begin to focus much more explicitly on a variety of HR policies and practices such as: recruitment and selection, legislation and equal opportunities, staff health and welfare and remuneration strategies in the industry. This 2nd edition has been fully updated: with new legal information, data, statistics and examples new chapter looking at HRM policies and practice in Events new international examples of best practice for prescriptive teaching and discussion, and international case studies to exercise problem solving techniques and contextualise learning enhanced companion website for students and lecturers including: power point slides, student test bank, additional case studies and links to additional resources Written in a user friendly style, each chapter includes chapter outlines and objectives, HRM in practice – boxed examples, reflective review questions, web links, discussion questions and further reading to aid understanding and test knowledge.



Human Resource Management in the Hospitality Industry

Human Resource Management in the Hospitality Industry Author Vincent H. Eade
ISBN-10 1890871206
Release 2000
Pages 314
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Human Resource Management in the Hospitality Industry has been writing in one form or another for most of life. You can find so many inspiration from Human Resource Management in the Hospitality Industry also informative, and entertaining. Click DOWNLOAD or Read Online button to get full Human Resource Management in the Hospitality Industry book for free.



Human Resource Management

Human Resource Management Author Norma D'Annunzio-Green
ISBN-10 0826468241
Release 2004
Pages 247
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Based on a major international survey of some of the world's biggest employers in the hospitality and tourism industries, this book provides a thorough examination of the problems and issues involved, and reveals that nearly all of the organizations are failing to address the complexities of HRM in the global marketplace.This edited collection features original contributions from some of the most important academics in this field, as well as case studies from North America, the UK, Australia, New Zealand, Russia and South Africa. The book includes sections on employee resourcing, employee development and employee relations, which cover topics such as selection, labour turnover, staff training, multi-site management, employee commitment and legislation.Human Resource Management contains the most up-to-date research into these complex problems and is an excellent and useful resource for researchers, postgraduates and senior managers within the industry.



Human Resource Management

Human Resource Management Author Maimunah Aminuddin
ISBN-10 9834710488
Release 2013
Pages 376
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Human Resource Management has been writing in one form or another for most of life. You can find so many inspiration from Human Resource Management also informative, and entertaining. Click DOWNLOAD or Read Online button to get full Human Resource Management book for free.



International Human Resource Management in the Hospitality Industry

International Human Resource Management in the Hospitality Industry Author Sybil M. Hofmann
ISBN-10 0866122206
Release 2000-01-01
Pages 356
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International Human Resource Management in the Hospitality Industry has been writing in one form or another for most of life. You can find so many inspiration from International Human Resource Management in the Hospitality Industry also informative, and entertaining. Click DOWNLOAD or Read Online button to get full International Human Resource Management in the Hospitality Industry book for free.



Diversity in the German Hospitality Industry and how it affects Human Resources Management concerning women friendly working policies

Diversity in the German Hospitality Industry and how it affects Human Resources Management concerning women friendly working policies Author Friederike Horn
ISBN-10 9783638543446
Release 2006-09-11
Pages 74
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Bachelor Thesis from the year 2005 in the subject Hotel Industry / Catering, grade: 77% First, University of Brighton, 26 entries in the bibliography, language: English, abstract: Due to changes in the society and globalisation, the workforce got more diverse. Especially the female labour market participation increased, due to lower fertility rates, better education and new expectations and possibilities for women. Particularly the hospitality industry is a very multicultural and female dominated industry. Hence managing diversity should be a current topic for hotel companies to use the full potential of their human resources. The aim of this dissertation is to identify how the German hospitality industry deals with the topic diversity, considering women friendly working policies and how it affects the human resource management. The meaning, importance and benefits of diversity and women friendly working policies are evaluated and the link of the topic to human resources management is shown. Research, based on interviews with Human Resources Managers of chain hotels in Frankfurt, Germany, show their opinions and perceptions about the topic managing diversity and women friendly policies. It was revealed that diversity procedures and policies hardly exist or are at a developing stage. More over they are often not considered as being crucial to think about since lack of demand is suppose to exist. Recommendations for future improvements are made.