Salesforce com For Dummies

Salesforce com For Dummies Author Tom Wong
ISBN-10 9781118825846
Release 2014-04-09
Pages 432
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Your fun and easy introduction to Salesforce.com and its latest tools The frontrunner in the customer relationship management (CRM) market, Salesforce.com has a rapidly expanding influence over the way companies across the globe interact with their clientele. Salesforce.com For Dummies lends you an edge in building those relationships and managing your company?s sales, marketing, customer service, and support operations. With this accessible guide, you will learn how to organize contacts, schedule business appointments, use forecasting tools to predict upcoming sales, make accurate projects based on past performance, and more. Covers the latest enhancements to Salesforce.com, the world?s most popular customer relationship management software, and explains how to choose the right configuration to suit your business needs Written by Salesforce.com insiders with years of expertise in CRM services Details how to personalize your system, prospect leads, manage accounts and partners, develop contacts, track products, calculate forecasts, drive demand, utilize service and support, share insights with Chatter, enhance your online marketing, and more Close deals faster, gain real-time visibility into sales, and collaborate instantly with help from Salesforce.com For Dummies.



Salesforce com for Dummies 2nd Edition

Salesforce com for Dummies  2nd Edition Author Tom Wong
ISBN-10 OCLC:502948142
Release 2007
Pages
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Salesforce com for Dummies 2nd Edition has been writing in one form or another for most of life. You can find so many inspiration from Salesforce com for Dummies 2nd Edition also informative, and entertaining. Click DOWNLOAD or Read Online button to get full Salesforce com for Dummies 2nd Edition book for free.



Salesforce com For Dummies

Salesforce com For Dummies Author Thomas Wong
ISBN-10 0764579215
Release 2005-01-28
Pages 408
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* Shows sales people, marketers, and customer service representatives how to harness the power of Salesforce.com to enhance productivity, improve customer relations, and boost sales * Salesforce.com, which has more than 147,000 subscribers at 9,800 companies worldwide, won InfoWorld's Best Hosted Application award in 2004 * Covers navigating Salesforce.com, managing leads, understanding customers and competitors, keeping track of contacts, creating a sales forecast, managing users, creating service and support e-mails, working with campaigns, using the report wizard, and more



Salesforce Marketing Cloud For Dummies

Salesforce Marketing Cloud For Dummies Author Wiley
ISBN-10 9781119122098
Release 2017-10-30
Pages 360
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Salesforce Marketing Cloud For Dummies will help you make the most of your investment in this exciting digital marketing suite of products. Use Salesforce Marketing Cloud to personalize your customers' journey, whether they are visiting you on the web, via their mobile device, or on Facebook. Discover how you can set-up and establish the data sets that are most important to your job function, use the robust e-mail tool for your direct marketing campaign, engage your customers on mobile devices, and use predictive intelligence to achieve optimal engagement across the customer journey.



Salesforce Service Cloud For Dummies

Salesforce Service Cloud For Dummies Author Jon Paz
ISBN-10 9781119010685
Release 2015-03-23
Pages 384
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Discover how to set up a sophisticated support center for your business in a matter of a few hours with Salesforce Service Cloud For Dummies. Service executives, managers, support agents, and system administrators will learn through best practices and step-by-step guidelines how to maximize their usage of Service Cloud to give customer service departments a holistic view of the customers they serve. This book covers: Salesforce.com Service Cloud Basics Handling Customer Issues Improving Your Service Organization's Effectiveness Leveraging Your Organizational Knowledge Recognizing When It Takes a Community Measuring Contact Center Performance Designing Your Service Solution with Force.com Improving Contact Center Productivity Improved internal coordination leads to quicker resolution of customers' questions, which can then lead to improved customer satisfaction, which is critical in this age where opinions can be amplified throughout the Internet. Take advantage of this opportunity to be heard above your competition with the help of Salesforce Service Cloud For Dummies.



Salesforce com s Service Cloud for Dummies

Salesforce com s Service Cloud for Dummies Author Tom Wong
ISBN-10 0470589078
Release 2010
Pages 155
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"This book explains how salesforce.com can help you better manage your customer experience and your service team. The secret of salesforce.com's Service Cloud is its integrated relationship with your company's entire Web presence."--P. [4] of cover.



Einf hrung von Salesforce CRM im gemeinn tzigen Umfeld Planung Architektur und Migration der vorhandenen Daten

Einf  hrung von Salesforce CRM im gemeinn  tzigen Umfeld  Planung  Architektur und Migration der vorhandenen Daten Author Jens Lehmann
ISBN-10 9783958505810
Release 2014-09
Pages 124
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Salesforce.com bietet gemeinnützigen Organisationen im Rahmen der Salesforce Foundation kostenlose Lizenzen für die hauseigene Customer Relationship Management (CRM) Lösung an. Jedoch stellt die Einführung einer Lösung insbesondere für kleinere gemeinnützige Organisationen eine Herausforderung dar, die über die finanziellen Aspekte hinausgehen. Ein Beispiel für diese Herausforderungen ist die technische Umsetzung der CRM Einführung. Die Autoren dieses Buches analysieren die typischen Schwierigkeiten und beschreiben eine Vorgehensweise zur CRM-Einführung, die sich in der Praxis bewährt hat. Das Buch bietet dabei spezifische Beispiele aus einem Projekt, welches bei einer kleineren, gemeinnützigen Organisation im kulturellen Umfeld durchgeführt wurde und mit einer erfolgreichen CRM Einführung geendet hat. Dabei werden verschiedene Aspekte des Projektmanagements und der allgemeinen Vorgehensweise, die Analyse der Geschäftsprozesse sowie die technische Umsetzung näher betrachtet. Bei der technischen Umsetzung wird insbesondere die Anpassung der gewählten CRM Lösung als auch die Migration, d. h. die Übernahme der Daten aus verschiedenen Datenquellen wie zum Beispiel Microsoft Excel, im Detail beschrieben.



The Challenger Sale

The Challenger Sale Author Matthew Dixon
ISBN-10 9783864147234
Release 2015-06-08
Pages 288
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Gibt es ein Rezept für Verkaufserfolg? Die meisten Führungskräfte im Vertrieb verweisen hier zuerst auf eine gute Kundenbeziehung – und sie liegen falsch damit. Die besten Verkäufer versuchen nicht nur einfach eine gute Beziehung zu ihren Kunden aufzubauen – sie stellen primär die Denkweisen und Überzeugungen ihrer Kunden in Frage. Basierend auf einer umfassenden Studie mit mehreren tausend Vertriebsmitarbeitern in unterschiedlichen Branchen und Ländern, zeigt "The Challenger Sale", dass das klassische vertriebliche Vorgehen mit dem Aufbau von Beziehungen immer weniger funktioniert, je komplexer die Lösungen sind. Doch wie unterscheiden sich Fertigkeiten, Verhaltensweisen, Wissen und Einstellung der Spitzenverkäufer vom Durchschnitt? Die Studie zeigt deutlich, dass die Verhaltensweisen, die den Challenger so erfolgreich machen, replizierbar und strukturiert vermittelbar sind. Die Autoren erklären, wie fast jeder Verkäufer, ausgestattet mit den richtigen Werkzeugen, diesen Ansatz erfolgreich umsetzen kann und so höhere Kundenbindung und letztendlich mehr Wachstum generiert. Das Buch ist eine Quelle der Inspiration und hilft dem Leser, sein Profil als Vertriebler zu analysieren und gezielt zu verändern, um am Ende kreativer und besser zu sein.



Facebook f r Dummies

Facebook f  r Dummies Author Leah Pearlman
ISBN-10 9783527709533
Release 2013
Pages 234
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Facebook ist die perfekte Plattform, um sich oder seine Firma ins rechte Licht zu setzen und zugleich berufliche wie private Kontakte zu knüpfen. Leah Pearlman und Carolyn Abram erklären, was Facebook ausmacht und zeigen Ihnen all das, was Sie wissen sollten, um perfekt zu networken: vom Anlegen des eigenen Profils über das Knüpfen eines Netzwerks bis hin zum professionellen Einsatz von Facebook.



Blogging f r Dummies

Blogging f  r Dummies Author Susannah Gardner
ISBN-10 3527704817
Release 2009-01-12
Pages 304
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Express yourself! Mit dem eigenen Weblogbuch ist das im Internet ein Kinderspiel: für Privatpersonen, die vom letzten Urlaub schwärmen, aber auch für Firmen, die Interessantes aus Ihrem Geschäftsleben der Öffentlichkeit zugänglich machen. In "Blogging für Dummies" erfahren Sie, wie Sie Ihren eigenen Blog starten, die richtige Software finden und das passende Design auswählen. Finden Sie Ihre Blog-Nische, kurbeln Sie mit einem Firmen-Blog Ihr Geschäft an und gehen Sie souverän mit Spam und unerwünschten Kommentaren um. Starten Sie durch und machen Sie Ihren Blog mit zusätzlichen Features wie Widgets, Podcasts und Videoblogs zum Hingucker!



GPS For Dummies

GPS For Dummies Author Joel McNamara
ISBN-10 0470457856
Release 2008-11-17
Pages 412
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Need directions? Are you good at getting lost? Then GPS is just the technology you’ve dreamed of, and GPS For Dummies is what you need to help you make the most of it. If you have a GPS unit or plan to buy one, GPS For Dummies, 2nd Edition helps you compare GPS technologies, units, and uses. You’ll find out how to create and use digital maps and learn about waypoints, tracks, coordinate systems, and other key point to using GPS technology. Get more from your GPS device by learning to use Web-hosted mapping services and even how to turn your cell phone or PDA into a GPS receiver. You’ll also discover: Up-to-date information on the capabilities of popular handheld and automotive Global Positioning Systems How to read a map and how to get more from the free maps available online The capabilities and limitations of GPS technology, and how satellites and radio systems make GPS work How to interface your GPS receiver with your computer and what digital mapping software can offer Why a cell phone with GPS capability isn’t the same as a GPS unit What can affect your GPS reading and how accurate it will be How to use Street Atlas USA, TopoFusion, Google Earth, and other tools Fun things to do with GPS, such as exploring topographical maps, aerial imagery, and the sport of geocaching Most GPS receivers do much more than their owners realize. With GPS For Dummies, 2nd Edition in hand, you’ll venture forth with confidence!



Management f r Dummies

Management f  r Dummies Author Bob Nelson
ISBN-10 9783527812479
Release 2017-08-29
Pages 372
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Management f r Dummies has been writing in one form or another for most of life. You can find so many inspiration from Management f r Dummies also informative, and entertaining. Click DOWNLOAD or Read Online button to get full Management f r Dummies book for free.



Calligraphy For Dummies

Calligraphy For Dummies Author Jim Bennett
ISBN-10 9781118051290
Release 2011-02-25
Pages 336
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You’ve always admired beautiful calligraphy, but you probably figured it was way too hard to master, right ? Calligraphy is actually much easier than you ever dreamed. All you need is the right guide and you’ll be up to speed in no time! Calligraphy For Dummies lets anyone discover the art and fun of lettering. With this hands-on guide, you’ll be able to develop your craft and test it out in no time. Starting with the italic alphabet, you’ll discover different types of strokes, how to angle your pen, and how to join letters. This easy-to-follow, step-by-step guide shows you: All the tools you need to practice the craft Where to get the proper ink and paper How to master several alphabets Different variations to change the look of letters How to mix and match your alphabets How to create a poster, sign, or certificate Ways to design and letter a quotation Common mistakes that can easily be avoided Calligraphy For Dummies also provides tips on how to put your calligraphy skills to good use, with ideas for making money, adding flair to wedding invitations, and more! It also includes ten fun alphabets and practice pages to hone in on your talent, as well as examples of poorly formed letters to keep you on track. With a little practice, you’ll be creating stunning letters and experiencing the joys of writing calligraphy!



Schizophrenia For Dummies

Schizophrenia For Dummies Author Jerome Levine
ISBN-10 9780470444870
Release 2008-11-24
Pages 384
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Practical tools for leading a happy, productive life Schizophrenia is a chronic, severe, and disabling mental disorder that afflicts one percent of the population, an estimated 2.5 million people in America alone. The firsthand advice in this reassuring guide will empower the families and caregivers of schizophrenia patients to take charge, offering expert advice on identifying the warning signs, choosing the right health professional, understanding currently available drugs and those on the horizon (as well as their side effects), and evaluating traditional and alternative therapies.



Grilling For Dummies

Grilling For Dummies Author John Mariani
ISBN-10 0470504129
Release 2009-03-11
Pages 388
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Grilling For Dummies, 2nd Edition provides readers with the how-to and what-to cook information they need to make their grilling season hot. It also offers tips sure to benefit grillers of all levels, including basic information on equipment; grill setup and maintenance; new grilling techniques for meat, poultry, seafood, and vegetables; and new and updated grilling recipes.



Joomla For Dummies

Joomla  For Dummies Author Steve Holzner
ISBN-10 9780470465141
Release 2009-01-08
Pages 384
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Joomla For Dummies has been writing in one form or another for most of life. You can find so many inspiration from Joomla For Dummies also informative, and entertaining. Click DOWNLOAD or Read Online button to get full Joomla For Dummies book for free.



Wedding Etiquette For Dummies

Wedding Etiquette For Dummies Author Sue Fox
ISBN-10 9780470502082
Release 2009-12-02
Pages 288
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Presents guidelines and advice for planning and implementing a proper and efficient wedding, focusing on practical logistics and tricky situations including ceremony protocol, reception mangement, and financial responsibilities.